Pre-publication notice. This document is a draft prepared for review by a UK data-protection solicitor before Jottle opens signup to non-friends. It has not yet been reviewed.
Hello — you've landed on this page because a tradesperson has used Jottle to send you a quote, an invoice, or to ask you to pick a time slot.
The tradesperson is the data controller of your details. They decide what to collect, why, and for how long. They should be able to give you their full privacy information — please ask them if you want it.
Jottle is the software the tradesperson is using to send and manage your quote. We act as the tradesperson's data processor. We don't decide what to do with your details — we just store and process them on the tradesperson's instructions, under a contract called a Data Processing Agreement.
Jottle is operated by Braden Lee trading as Jottle of [Operator postal address], United Kingdom. You can contact us at privacy@jottle.co.uk with any question.
If the tradesperson has put your details into Jottle to send you a quote or invoice, we may hold any of the following on their behalf:
We don't track you across the web. We don't send your details to advertisers. We don't use your information to train AI models. We don't sell your data.
To deliver the quote to you, to record your acceptance (if you sign), and so the tradesperson can do the work you've agreed.
The tradesperson's lawful basis under UK GDPR for processing your details is typically Article 6(1)(b) — necessary to perform the contract you're entering into, or to take steps at your request before entering into it. They may also rely on Article 6(1)(f) — legitimate interests — to keep an acceptance record. If you want the specifics, please ask the tradesperson.
The tradesperson decides retention. Most tradespeople using Jottle keep customer records while the job is open and for a reasonable period afterwards. Jottle keeps your signature record for six (6) years after you signed, in line with the Limitation Act 1980 (the period during which either side could bring a contract claim). After six years your signature record is permanently deleted.
If the tradesperson deletes their Jottle account, your details are erased in line with the main Privacy Policy — soft-delete for 30 days, then hard delete, with backups rotated out within a further 90 days. The six-year signature retention still applies.
Your details stay on Jottle's UK/EU servers (provided by Supabase). They aren't shared with anyone other than the tradesperson and a small list of technical sub-processors that help us run the service — listed in our Data Processing Agreement.
If the tradesperson uses Jottle's AI features to write the quote text, the typed description (not your details) may be sent to Anthropic (US) and the dictation audio to OpenAI (US) for the transcription and drafting only. Neither provider keeps the data after processing it and neither uses it to train models. Where data goes outside the UK we use the safeguards the ICO permits (see the main Privacy Policy).
You have the right to ask:
These requests should go to the tradesperson first, because they're the controller. If you can't reach them or they don't respond, please contact privacy@jottle.co.uk and we'll help.
You also have the right to complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113 if you think your data has been mishandled.
The full details of how Jottle handles personal data — including security measures, international transfers, retention and the full sub-processor list — are in the main Privacy Policy.
If anything on this page is unclear, please email privacy@jottle.co.uk and we'll explain.